IT Infrastructure Services and Network Administration Support

E-Technologies Solutions' offers cost-effective solutions to complement your IT department’s existing capabilities or provides complete outsourcing alternatives. E-Technologies Solutions' has consulted for and delivered reliable support to mid-sized organizations for over 10 years in the Tri - State area.

HELPDESK  - Onsite technical services – LAN, PC to enterprise solutions

DATA ACCESS - Customized PCs to wireless devices, Citrix, Terminal Services & Unix Solutions

DATA PROTECTION  -  Firewalls and VPN to enterprise backup, disaster prevention to recovery

Since 1992, E-Technologies Solutions’ has delivered a variety of maintenance and support programs that ensure highly responsive quality services. We specialize in all multi-users environments and offer ideal outsourcing options. E-Technologies Solutions’ can support your in-house capabilities, provide manpower to expand it, or simply create solutions to replace it.

Exceeding Your Expectations!

The capabilities of E-Technologies Solutions’ dedicated team of consultants, engineers and support staff are the foundation of the reliable service that we deliver.

Our aim is to exceed every customer’s expectations! Effective project evaluation and estimation, timely delivery within budget, efficient technical support, professional help desk, and competent administrative staff enable our priorities to remain focused on customer satisfaction.

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E-Technologies Solutions’ Sales Consultants have been with the company for three or more years. Their goal are to understand your business IT challenges and present our services. Their role is to develop solutions that will have a positive and ongoing impact on your business operations.

Our Sales Consultants are experienced IT professionals who understand your business requirements and recommend cost effective solutions. E-Technologies Solutions’ Sales Consultants train 25 days or more every year on new and emerging technologies. They have access to our technical resources as well as our partners’ networks to assist them in developing sound and effective solutions. Your Sales Consultant oversees your projects through implementation to ensure that your expectations are met or exceeded.

Business Advantages of Help Desk / Support

Effective Cost Control
Limited charges for on-site services and eliminating the need for full-time network administration staff

Unlimited Support Capability
ECS engineers are able to provide immediate support because no travel time is required

Proactive Remote Monitoring
Reduce downtime through regular inspection and rapid response to problems by ECS expert engineers

Network Administration Plans
A better value and broader scope of services that cover more realistic situations than maintenance contacts